Thank you for your order! Your patronage is very important to us. If you are not satisfied with your product, please call our customer service center at 702-310-5437.

 Our Return Policy:

Important Note: You MUST call in to our customer service department to obtain a return authori-zation number prior to returning any packages. Any packages received that do not have a return authorization number clearly written on the outside of the package will be refused by our company and sent back to you. When returning a package, you MUST include the invoice that was sent with your package. If you return a package without an invoice inside of the package, you will become ineligible for a refund and will only be able to receive an exchange.  Once you receive a return authorization number, we MUST receive the package back within 15 days. If the package is not received within the 15 day allotted time frame, your package will be refused and sent back to you. Packages MUST include containers (full or empty) for all products for which you wish a refund.

AIRTIME (If you heard a radio advertisement of one of our products and then called in to place an order.)

• 1^st Order returned within 30 days of receipt, are eligible for a full refund less shipping and handling, only if you have not previously ordered this product.

RETAIL (If you purchased the product from one of our associates retail websites)

• 1^st Order returned within 30 days of receipt, are eligible for a full refund less shipping and handling, only if you have not previously ordered this product before.

AIRAUTO (If you heard a radio advertisement of one of our products and then called in to place an order and agreed to be placed into our cooperative buying club which placed you on an auto-shipment)

• 1^st Order returned within 30 days of receipt is eligible for a full refund less shipping and handling only if you have not previously ordered this product before.

ASSOCIATE AUTO SHIPMENT (If you signed up to receive re-occurring shipments from us, as an associate with the company)

• 1^st Order returned within 30 days of receipt are eligible for a full refund less shipping and handling.

CUSTOMER AUTO SHIPMENT (If you signed up to receive re-occurring shipments from us as a customer with the company)

• 1^st Order returned within 30 days of receipt are eligible for a full refund less shipping and handling only if you have not previously ordered this product before.

On any Auto Shipments: If you would like to cancel your auto-shipment, please call customer service at least 48 hours in advance to the date that your next auto-shipment is set to process. You can find the date that your next auto-shipment is due for by looking on your invoice. It will be 30 days from the date on your invoice.

*If for any reason, you are not eligible for a refund (If you have had your package for over 30 days and/or have ordered the product previously and/or have not returned your package within 15 days after obtaining a return authorization number) you can exchange your items for any of our other wonderful products. Please call Customer Service for more information on exchanges.